17 years Studio Kipo

Privacy Policy

This privacy policy explains how we, at Studio Kipo Ltd., collect and process your personal data. Personal data means any information or set of information that identifies or could be used to identify you. This includes information you share with us, what we learn from you, and the choices you make regarding the marketing communications you want us to send to you. This policy explains how we process your personal data, what your rights are, and how the law protects you and your data.

We understand the importance of children's online privacy. This website is not intended for or knowingly targeted at children under 18 years of age. We do not have a policy to intentionally collect or retain information about individuals under 18 years of age.



Respecting the privacy and protecting your personal data is an important issue for us, one that we take into account in all our business relationships. We respect the privacy of your personal data and always act in accordance with the provisions of the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

There may be other changes over time that we will need to make to this data protection policy after May 25, 2018. In such cases, we will notify you each time we make a change in our policy. We may need to ask you to accept the changes or to give your consent again for the use of your personal data.


1. Data that you share with us:

- Data you provide when registering for our event or to use resources from our resource center;

- Data you share with us when speaking to us on the phone;

- Data you send to us in emails or letters;

- Data related to your participation in our free demonstrations;

- Contact information – billing address, email address, or phone numbers;

- Financial data – bank account details and payment cards if you personally, rather than your employer, pay for the services you use from us;

- Transaction data – details of payments from you and other details of the services you have purchased from us;

- Data you send to us in the form of feedback;

- Data you send to us by completing tests to assess learning or other exercises for individual or team work after participating in our training.

- Data you send to us to include in the certificates of participation we issue to you after training. For this purpose, we only use your two names and no other personal data unless you or your employer have requested otherwise.

- Marketing and communication data – your preferences for receiving marketing messages from us, as well as your communication preferences.

We do not collect sensitive personal data about you. This includes details about race or ethnic origin, religious or philosophical beliefs, sex life, sexual orientation, political views, membership in trade unions, information about your health, as well as genetic and biometric data. We also do not collect information about criminal convictions and offenses.

2. Automatically collected data

For data security reasons and to optimize the convenience of using our online services, we collect non-personal data. The following non-personal data is stored: the internet browser used; the operating system; the number of visits and the average time spent on our website, as well as the pages you visited. Such automatically collected data is not linked to data from other sources. However, we reserve the right to check such data if specific indications of their unlawful use arise.

3. Cookies and Other Tracking Technologies

"Cookies" are small text files downloaded to your computer to facilitate your browsing.

Through them, we collect certain information from all visitors to our website. They provide information about the usage of our website and user data that we could use to personalize your user experience. We use the information collected through cookies for statistical analysis of the use of our website - e.g., which pages are most visited. These aggregated statistical data do not include personal information.

For more detailed information about cookies and their functionality, you can visit aboutcookies.org. Whenever you use this Website, information may be collected (language, country, and previously visited pages) through cookies or other technologies. The use of collected cookies is very limited and is related to technical purposes (the functionality of the Website), and cookies are stored for up to 5 years in accordance with NAI international standards - networkadvertising.org. The information collected with cookies cannot be associated with a specific person.

We also use social media sharing buttons and related plugins through which you can connect with social networks more easily or share or refer information from our site to your acquaintances. Any personal data or other information you share in Social Media applications may be read, collected, and used by other users of the Social Media applications over which we have only partial or no control. Therefore, we are not responsible for the use, misuse, or illegal appropriation of any personal data or other information you share in Social Media applications. We would like to point out that we do not receive any notifications about the content of the data submitted and their use by the respective social networks. For further information, please see the privacy and personal data protection policy of the respective social network.

If you prefer not to receive "cookies" while browsing our website, you could refuse them by setting your internet browser to warn before accepting a cookie or by rejecting cookies when your internet browser alerts you to their presence. You could also refuse all cookies by disabling them through your internet browser settings. Please note that disabling cookies will affect the functionality of this and many other websites you visit. Disabled cookies usually also lead to the deactivation of certain functions of our website.

4. Web Analytics

For the purposes of continuous functional optimization and maximum user convenience, we also use Google Analytics web analytics services. The data used for this purpose is strictly non-personal in nature.

Google Analytics: Google Analytics of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, uses "cookies" to analyze your use of our website services. Typically, the data about your user behavior collected by the cookie is transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated in the online services, Google will truncate your IP address within the Member States of the European Union and in the European Economic Area. Only in exceptional cases will the entire IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of the online services, Google will use this information to evaluate the use of the online services, compile reports on these activities, and provide other services to the website operator related to the use of online services and internet activities. The IP address transmitted by your browser within Google Analytics will not be associated with any other data stored by Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser. However, in this case, you may not be able to use all the functions of our online services fully. You can also prevent the collection of data generated by cookies and their use by Google by downloading and installing the browser plugin available at (https://tools.google.com/dlpage/gaoptout?hl=en). For detailed information about the terms of use and privacy and personal data protection rules, please see: www.google.com/analytics/terms/gb.html or https://www.google.com/policies/.

By agreeing to use our website, you explicitly consent to the use of "cookies", including Google Analytics cookies, and declare that you have been given the opportunity to refuse the storage or access to the information.



Your provided personal data is processed and used by Studio Kipo EOOD solely and exclusively for the specified purposes. They include, in particular:

1. Provision, Improvement, and Support of Our Online Services:

This includes data analysis, identification of usage trends, as well as calculations and statistical data. These data are mainly quantitative, with no personalized information.

2. Newsletter Sending:

In case you fill out the web form to subscribe to our newsletter, we use the provided data solely to verify that you own the specified email address and wish to receive the newsletter, to create an email list, and to analyze the usage of our newsletter.

3. Use of Contact Form:

In case you use the contact form for inquiries, the information provided by you in the form, including contact details, is used to process the inquiry and is stored for further use if there are any questions for follow-up actions.

4. Filling out Registration Forms for Any of Our Events:

By providing the data, you agree that it will be used to identify you as a registered participant in an event organized by us, as well as to receive notification by email and phone related to the event preparation, details about its conduct, and materials and information after its completion. If you do not provide such data, we cannot guarantee your place at the event due to our inability to identify you.



Although in extremely rare cases, in order to provide the services you have requested from us, we may share your personal information with external service providers.

We require all service providers with whom we share your data to respect the security of your personal data and to treat them in accordance with the law. We only partner with companies that handle personal data responsibly. We do not allow any of our service providers to use your personal data for their own purposes.



In cases where we need to process your personal data in connection with a legal requirement or the terms of a contract we have with you, and you are unable to provide this data upon request, we may fail to fulfill the contract we have or are trying to enter into with you (for example, to provide you with a service). In this case, we may not be able to provide the service you want from us, but we will inform you if this is the case.



At Studio Kipo, we have implemented the necessary measures to secure the information to prevent accidental loss, use, or access to your personal data in an unauthorized manner, alteration, or disclosure. Furthermore, we limit access to your personal data to those employees, external service providers, and other third parties who have a legitimate need to access them. They are subject to a confidentiality obligation.

However, given the nature of the Internet, we would like to draw attention to the fact that there may be security breaches when transmitting data over the Internet (e.g., via email) and that complete data protection from access by third parties is not possible.



We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected them, including for the purposes of satisfying legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the volume, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.



As you have explicitly consented - we may use your personal information to inform you about relevant services and upcoming offers. We may use your personal data to send you marketing messages only if we have your consent or a legitimate interest to do so. You can ask us to stop sending you marketing messages at any time – you just need to contact us or use the unsubscribe links in any message sent to you.



The General Data Protection Regulation guarantees you a certain set of rights that you can exercise regarding your personal data processed by us. Specifically, you have:

– Right to receive a copy of the information we hold

You can request a copy of the personal data we store about you by emailing us at studio@kipo.bg.

We will attempt to respond to all legitimate requests within one month. It may occasionally take us more than a month, in which case we will notify you.

– Right to tell us if the information we hold is incorrect

You have the right to question any information we hold about you that you believe is incorrect or incomplete. Please contact us via email at studio@kipo.bg if you wish to do so, and we will take reasonable steps to verify the accuracy of the information and, if necessary, correct it.

– To tell us that you want us to stop using your personal data

You have the right to:

object to the use of your personal data;

or request deletion of your personal data;

or request restriction of processing;

or ask us to stop using them if there is no need for us to do so (known as the "right to be forgotten").

There may be legal grounds for us to keep or use your data, which we will share with you when you exercise any of the above rights.

– Withdrawal of consent

You can withdraw your consent for us to use your personal data at any time. Please contact us at studio@kipo.bg if you wish to withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services.



For questions related to these Privacy Rules or the processing of your data, please contact:

Studio Kipo EOOD, EIK 175286602

41 Vasil Drumev Str., Sofia

Phone: 02 416 2 416

Email: studio@kipo.bg



Please notify us if you are not satisfied with the way we have used your personal data by emailing us at studio@kipo.bg

You have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection, located at: Bulgaria, 1592, Sofia, Prof. Tsvetan Lazarov Blvd. No 2; Phone: +359 2 91 53 518; Fax: +359 2 91 53 525; email address: kzld@cpdp.bg, website: https://www.cpdp.bg/.


By accessing and using the features and sub-pages of our website, you expressly consent to your personal data being collected and processed by us, while guaranteeing their accuracy and authenticity. You also declare that you have been informed about the type of personal data we collect and process, the purposes for which they will be used, and your right to access, correct, or delete the collected personal data.


Effective Date: 19.01.2019